DOCZYME SUPPORT

Let’s find the answer.

This is a preview of the new DocZyme. Uploads, accounts, and payments are not open.

What will I receive?

A separate ZIP for each selected engine, including Markdown and that engine’s structured files. Compare the output formats.

What if one processor fails?

The planned policy automatically refunds that engine’s paid share, including attributable tax. Successful results stay available. A completed run has no automatic quality refund, but you can ask for help; legal and Link/Stripe remedies still apply.

How long can I download?

Each successful ZIP will be available for 30 days after that run completes. Your account will show its exact expiry. After expiry, the download and document preview disappear.

How do I contact support?

Email support@doczyme.com. Include the run reference if you have one. Please do not attach your PDF or payment details unless support needs them.

The launch mailbox owner and response arrangements are awaiting confirmation.